Terms & Conditions

Booking

To book a table please email us at info@fredsofworcester, fill in our contact form or call us on 01905 20082 with a date, time and number of people you'd like to book in. Please note that you will only be booked in once a confirmation has come through to you. 

Hotel

No hotel booking are to be taken through this site. Please head over to www.upstairsat33.com to book a room.

Buying online

Please note that we do not do delivery and when an item is bought online and it is pick up only. If you order before 4pm then your items will be ready for you to pick up the next day. A confirmation will be sent to you once your items are ready to be collected.

Please pick up at - 33 the Tything, Worcester, WR1 1JL

Returns and Refunds

We accept returns and refunds with valid reason within 30 days of purchase. Please come to the cafe to have a refund issued with your receipt of purchase.

Privacy Policy​ 

 

Fred's of Worcester are committed to safeguarding and preserving the privacy of our visitors.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you when you view this website.

We do update this Policy from time to time, the latest version is published on this page so please review this Policy regularly. If you have any questions regarding this policy feel free to email us.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:​

  • Information that you voluntarily provide by filling in forms on our Website. For example, when you register for information, or make a purchase, or contact us via the contact us page.

  • Information provided to us when you communicate with us by any means.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for the following purposes:

  • To provide information to you that you request from us relating to our products or services.

  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where we have given you (or where you have chosen a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.

  • Where we are legally required by law to disclose your personal information.

  • To further fraud protection and reduce the risk of fraud.

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.

Third Party Links

You might find links to third party websites on our Website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.